Delivery, Furniture & Pickup

Find standard parcel rates, furniture delivery fees and pickup information below. For a delivery quote or a question about your address, contact our store before ordering.

Standard parcels: processing and delivery

Allow an estimated 1 to 4 days for order processing. Standard parcels are shipped by Canada Post, with an estimated 7 to 10 days for delivery after shipment. These are estimates; delivery may take longer during busy periods such as the holidays. Furniture delivery timing is confirmed separately with the store.

Standard parcel rates within Quebec

Rates are based on the order total before taxes:

  • $0.00 to $98.99: $12.99 per order.
  • $99.00 and over: free standard shipping, subject to the exclusions below.
  • Gift cards: free shipping.

Free standard shipping does not apply to large furniture or to oversized or overweight items. These items are identified by a delivery note on their product page.

Standard parcels outside Quebec

For parcels shipped outside Quebec, we will contact you with the shipping cost after the items have been weighed and packaged. You can accept or decline the quote. We will only ship once you approve the cost.

Large-furniture delivery

Large furniture includes sofas, armchairs, beds, mattresses, dressers, nightstands, tables, chairs, benches, sideboards, desks and bookcases. Each of these items shows a delivery note on its product page.

  • Greater Montreal, within approximately 50 km of the store: $99 per delivery.
  • Elsewhere in Quebec: $149 per delivery.
  • Outside Quebec: we will contact you with a quote before shipping. Delivery proceeds once you approve the quote.

The furniture fee is charged once per delivery, regardless of how many large pieces are delivered together. Furniture is excluded from the free standard shipping offer.

Planning your furniture delivery

Before ordering, contact us with the products you are considering and your delivery address or postal code. Ask us to confirm the delivery area, timing and service available for your order. Let us know about stairs, elevators, narrow entrances or other access considerations so we can discuss the arrangements with you.

Furniture and special orders are subject to the final-sale conditions in our Returns and exchanges policy. Please review these conditions and ask any questions before purchasing. Your rights under applicable consumer protection law remain unaffected.

Other oversized or overweight items

The large-furniture rates above do not apply to other oversized or overweight items. These items have a note on the product page. We will contact you to confirm the shipping cost, and your order will only be shipped once you approve it.

Free in-store pickup

Free pickup is available at G. D’Aoust & Cie, 73 rue Sainte-Anne, Sainte-Anne-de-Bellevue. Contact us about pickup arrangements and opening hours.

Item availability

If an item you ordered is out of stock, we will contact you with the expected restock timing. You can choose to reserve the item, select a replacement or receive a full refund.

Questions or a delivery quote?

Call 514-457-5333 or email info@gdaoust.com. Include the product, delivery postal code and order number, if you have one.