Shipping policy
DELIVERY AND FEES
ORDER PROCESSING
Orders are carefully processed within 1 to 4 days.
DELIVERY TIMES
Packages are sent by Canada Post. Reception can vary from 7 to 10 days, or more during busy holiday periods for example.
SHIPPING FEES
Total of the order before taxes:
$0.00 to $98.99: Fixed fee of 12.99$ per order
$99.00 and +: Free*
Gift card: Free
* These rates do not apply to overweight or oversized items. These items are identified by a note on the product page. We will contact you to discuss the charges before shipping so that you can accept or reject them.
* For transport outside of Quebec we will contact you to discuss the fees after the articles have been weighed, packaged and evaluated for cost.
CURBSIDE PICKUP
We are pleased to offer in-store pick-up (curbside pickup) at the back of the store so you can remain outside if you prefer.
ITEM AVAILABILITY
It may happen that an item you have ordered is out of stock. If an item is unfortunately out of stock, despite our careful inventory control, we will contact you to let you know when we will receive it. You will then be able to choose to reserve it, replace it with an equivalent item or get a refund of the amount paid.